Last Updated: 19 Oct 2024

Privacy Policy w/Cookies & HIPPA including LGBTQA

Privacy Policy for Theressia L. Washington, MD, P.C.

Effective Date: October 17, 2024

This Privacy Policy applies to Theressia L. Washington, MD, P.C., doing business as Tess Washington, MD, Virtual Concierge MD, TessMD Virtual Health, and Dr. Tess of Beverly Hills (collectively referred to as "we," "us," or "our"). This policy governs the use of our website (https://tesswashingtonmd.com https://tessmdvirtualhealth.com https://drtessofbeverlyhills.com https://virtualconciergemd.com) and our telehealth services.

1. Introduction

We are committed to protecting your privacy and complying with applicable data protection laws, including the Health Insurance Portability and Accountability Act (HIPAA) and Section 1557 of the Affordable Care Act. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal and health information.

2. Information We Collect

We collect the following types of information:

  1. Personal Information includes your name, contact details, and demographic data.
  2. Health Information: This includes medical history, treatment information, and other protected health information (PHI) as defined by HIPAA.
  3. Technical Data includes IP addresses, browser types, and device information.

3. How We Use Your Information

We use your information for the following purposes:

  1. Providing telehealth services
  2. Treatment, payment, and healthcare operations
  3. Communicating with you about our services
  4. Improving our services and website
  5. Complying with legal obligations

4. HIPAA Compliance

We are committed to complying with HIPAA regulations5. Our telehealth platforms are HIPAA-compliant, ensuring the privacy and security of your health information. We implement appropriate technical and organizational measures to protect your PHI.

5. Nondiscrimination Policy

We do not discriminate based on race, color, national origin, sex (including sexual orientation, gender identity, and sex characteristics), age, or disability4. We provide language assistance services to individuals with limited English proficiency and appropriate auxiliary aids for disabled individuals.

6. Telehealth Services

Our telehealth services comply with applicable state and federal regulations. We ensure that:

  1. Our providers are appropriately licensed to provide telehealth services.
  2. We use HIPAA-compliant platforms for video consultations.
  3. We provide accessible telehealth services to individuals with disabilities or limited English proficiency7.

7. Your Rights

You have the right to:

  1. Access and obtain copies of your PHI
  2. Request amendments to your PHI
  3. Receive an accounting of certain disclosures of your PHI
  4. Request restrictions on the use and disclosure of your PHI
  5. Please choose how we communicate with you
  6. File a complaint if you believe your privacy rights have been violated

8. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will be posted on our website with the effective date.

9. Contact Information

If you have any questions about this Privacy Policy, please get in touch with us at:

Email: support@virtualconciergemd.com

Website: https://virtualconciergemd.com

10. HIPAA Authorization

You authorize us to use our services and disclose your PHI for treatment, payment, and healthcare operations as HIPAA permits. This authorization includes the use and disclosure of PHI related to mental health, infectious diseases (including HIV/AIDS), and substance use disorders1.

11. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website. You can manage your cookie preferences through your browser settings.

12. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

13. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no Internet transmission is completely secure, and we cannot guarantee the security of information transmitted to or from our website.

14. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

15. International Users

Our services are intended for use in the United States. If you access our services outside the United States, you do so at your own risk and are responsible for compliance with local laws.

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.




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