Last Updated: 20 Oct 2024

Last Updated: October 20, 2024


Welcome to the virtual medical practice of Dr. Theressia L. Washington, MD ("Dr. Washington", "we", "us", or "our"). These Terms of Service ("Terms") govern your use of our websites, including http://TessWashingtonMD.com , http://VirtualConciergeMD.com , http://TessMDVirtualHealth.com , and http://DrTessofBeverlyHills.com (collectively, the "Website"), as well as any related services, features, content, or applications offered by Dr. Washington (collectively, the "Services"). You agree to be bound by these Terms by accessing or using the Services. If you disagree with these Terms, please do not use the Services.

1. Acceptance of Terms

By using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

2. Telemedicine Services

2.1 Nature of Telemedicine

Telemedicine involves using electronic communications to enable healthcare providers at different locations to share individual patient medical information to improve patient care. The information may be used for diagnosis, therapy, follow-up, and education.

2.2 Risks and Benefits

The benefits of telemedicine include improved access to medical care and more efficient medical evaluation and management. Potential risks include delays due to deficiencies or failures of the equipment, security protocols failure causing a breach of privacy, and lack of access to complete medical records may result in adverse drug interactions or allergic reactions.

2.3 Medical Information and Records

All existing laws regarding access to medical information and copies of your medical records apply to telemedicine consultations. Additionally, dissemination of any patient-identifiable images or information from the telemedicine interaction to researchers or other entities shall not occur without your consent.

3. SMS Communication

By providing your mobile phone number, you consent to receive text messages from us regarding appointments, reminders, and other healthcare-related communications. Message and data rates may apply. You may opt out of receiving text messages at any time by texting "STOP" to the number from which you received the message.

4. Account Registration and Security

To access certain features of the Services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete

5. Privacy and HIPAA Compliance

We are committed to protecting your privacy and maintaining the confidentiality of your health information following the Health Insurance Portability and Accountability Act (HIPAA). Please review our Privacy Policy for more details about how we collect, use, and disclose your information.

6. Payment and Billing

6.1 Fees

Fees for Services will be displayed before you complete a purchase. By making a purchase, you agree to pay all fees following the billing terms in effect at the time a fee or charge is due and payable

6.2 Payment Methods

We accept various payment methods as indicated on the Website. You represent and warrant that you have the legal right to use any payment method you provide

7. Prescription Policy

Prescriptions may be provided via telemedicine consultations when appropriate. However, we cannot prescribe controlled substances or medications solely based on online communications.

8. Intellectual Property Rights

The Services and their entire contents, features, and functionality are owned by Dr. Washington and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws

9. Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED

10. Limitation of Liability

IN NO EVENT SHALL DR. WASHINGTON BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed following the laws of the State of California, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms shall be instituted in the federal courts of the United States or the courts of the State of California

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date

13. Contact Information

If you have any questions about these Terms, don't hesitate to get in touch with us at

Dr. Theressia L. Washington, MD

9663 Santa Monica BLVD, Suite 957

Beverly Hills, CA 90210

Email: support@virtualconciergemd.com


By using our Services, you acknowledge that you have read and understood these Terms and agree to be bound by them.

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